Buyers are responsible for all packing, removal, insurance, and other charges of their goods. The company does not render any assistance to the buyer to pack, remove, transport or store goods on the buyer's behalf. ALL LOGISTICAL AND SHIPPING MATTERS WILL BE FOR THE BUYERS' ACCOUNT. Any admin and shipping related queries will be handle by our support staff after the auction. The winning bidder will receive communication regarding their lots and details of shipping or collections.
Overseas bidders are advised that courier companies such as RAM, Fedex and DHL do not insure jewellery being sent between South Africa and overseas countries. Insurance will therefore become the responsibility of the buyer.